Healthgrades Opt-Out (2026 Guide)

Healthgrades won't fully delete a practicing provider's profile. Its help center FAQ says it builds provider information from publicly available sources, and that if you are a practicing provider and the information is publicly available and of interest to the general public, its policies prohibit complete removal from Healthgrades.com. It still asks you to contact it, with your NPI, if you believe your profile needs to be removed from display. It also has a self-service page for excluding a profile from search results, and once you claim your profile you can change what it shows.

Its help center says provider profiles are displayed on Healthgrades, Sharecare, Healthline FindCare and Medical News Today, and that Healthgrades builds them from hundreds of government and commercial data sources. A profile exists whether or not you have signed up: the FAQ tells providers who have never logged in to claim their free profile first. The FAQ also says Healthgrades never displays your date of birth on your profile, but does display your age.

Checked against Healthgrades' help center FAQ and its Provider Profiles article, its provider self-service page, its contact form (we did not fill it in) and its Privacy Notice (last updated October 9, 2026), CMS's NPPES Data Dissemination page (last modified September 10, 2024) and California's data broker registry, on October 26, 2026. We read the pages; we did not search for anyone or submit anything.

What Healthgrades will and won't do

It won't completely remove a practicing provider's public information. The FAQ says its policies prohibit that when the information is publicly available and of interest to the general public.
It will hear a removal request. The same answer says to contact Healthgrades if you believe your profile needs to be removed from displaying on Healthgrades.com, and to include your NPI. A separate FAQ answer says to use the contact form to report a provider who is no longer practicing, retired or deceased.
It offers an exclusion from search results. Its self-service page lets providers have a profile "included or excluded in search results", and says requests take three to five business days.
It lets you edit a claimed profile. The FAQ says you can update your profile at any time from a Healthgrades Pro account.

Option 1: ask Healthgrades to remove your profile

Find your Healthgrades profile and copy its link. The self-service page says to use your NPI to find it.
Open the contact form at update.healthgrades.com/contactus.
Fill in the required fields: email address, first and last name, role, subject, a description of up to 920 characters, and the URL of the page you're referring to. City, state and attachments (up to 12 MB) are optional.
In the description, include your NPI, as the FAQ asks, and say plainly why the profile should come down: for example, that you have retired or are no longer practicing, or that it shows an address you don't want public.
Keep a copy of what you sent.

A suggested wording for the description:

I am the provider shown at [profile link], NPI [number]. I am asking for this profile to be removed from display on Healthgrades.com because [reason: retired / no longer practicing / other]. If you will not remove it, please exclude it from search results and remove my age and [detail] from it. Please confirm what you have done.

The FAQ gives no timeframe for a reply.

Option 2: exclude your profile from search results

Healthgrades' self-service page, resources.healthgrades.com/aat-self-service, is headed "Manage how your Healthgrade's [sic] profile is presented in a provider search". It lists four steps:

Find your profile using your NPI.
Modify your profile: use the link to claim or sign in to your Healthgrades profile.
Add or remove your profile from search results: follow the instructions to have your profile included or excluded, and complete all the steps.
Wait: the page says changes take three to five business days.

The page doesn't say which provider search it means, or whether excluding your profile also hides it on Healthgrades.com itself. We didn't enter an NPI, so we can't describe the screens after step 1. Check your profile, and a search for your name, after the five business days.

Option 3: claim your profile and change what it shows

Edit the details. The FAQ says you can update your profile at any time by logging in to a Healthgrades Pro account, after claiming your free profile if you haven't logged in before. It says most updates appear within 24 hours, unless you have to wait for identity verification.
Remove your age. The FAQ says to contact Healthgrades if you want your age removed from your profile.
Your edits stick. The Provider Profiles article says that if you keep your information current and accurate, Healthgrades does not overwrite it with data from its other sources.
Edits reach partner sites. The help center says that updating your profile on Healthgrades also syncs your data across its partner brands.

The contact form's footer says only physicians or their authorized representatives may manage a physician's profile. Claiming means creating an account, which gives Healthgrades your account details too.

Check a likely source: your NPI record

Healthgrades says its profiles come from government and commercial data sources, and its self-service page finds profiles by NPI. Healthgrades doesn't name the NPI Registry as a source, but your Registry entry is a public government record that CMS won't suppress while your NPI is active:

No opt-out. CMS's Data Dissemination page says there is no way to opt out of or suppress the NPPES record data for providers with active NPIs.
It is public. The same page says the information on the NPI Registry and in its downloadable files is disclosable under the Freedom of Information Act.
You can edit it. CMS says providers, or someone acting for them, can edit their records at any time at nppes.cms.hhs.gov.

If the address on your Healthgrades profile is your home, check your NPI Registry entry too. The Provider Profiles article says that when its data sources make updates available, Healthgrades typically updates your profile within one to three months, so a fix at one of its sources can take that long to show.

State privacy requests

Healthgrades' Privacy Notice covers RVO Health, the company that runs it. For California residents it lists rights to know, delete and correct personal information, and it says the laws of other states, including Colorado, Connecticut, Florida, New Jersey, Texas and Virginia, may give their residents certain rights, including deletion.

How to ask. Use the form linked in the Privacy Notice, or email privacyoperations@rvohealth.com. The notice says the request must include your name, email address, mailing address, phone number, the nature of your inquiry and the context in which Healthgrades may have received your information.
Timing. For California requests, it says the CCPA requires a response within 45 days, which Healthgrades can extend by another 45.
Appeals. For residents of other states, it says that depending on the law you may be able to appeal a refusal by emailing the same address.
The catch. For its California section, the notice says personal information does not include public information, and it doesn't mention provider profiles at all. A privacy request may not reach a profile built from public sources, so use Options 1 to 3 for the profile itself.

What a removal covers

Healthgrades.com, if Healthgrades agrees. The FAQ's removal route is a request, not a guarantee, and its policy bars complete removal for practicing providers.
Maybe not partner sites. Profiles are shown on Sharecare, Healthline FindCare and Medical News Today. The help center says profile updates sync to partner brands, but doesn't say whether a removal or exclusion does, so ask in your request and check those sites.
Not your NPI Registry entry. That is a government record; see the section above.

How long does it take?

The self-service page says exclusions take three to five business days. The FAQ says most profile edits appear within 24 hours. The FAQ gives no timeframe for a removal request through the contact form. For California privacy requests, the Privacy Notice cites 45 days, extendable by 45 more.

If it doesn't work

Write to the company. The Privacy Notice gives legal@rvohealth.com and RVO Health, LLC, 1101 Red Ventures Drive, Fort Mill, SC 29707 for questions about how it handles information. Include your profile link, your NPI and the date of your first request.
Clear the old search result. Once the page changes, Google may still show the old version for a while; see how to remove your home address from Google search results for Google's refresh tool.

Healthgrades isn't one of the sites in Defynta's free scan, and Defynta doesn't file requests with it: this one is do-it-yourself.

Who runs Healthgrades. The Privacy Notice says Healthgrades is a business division of RVO Health, LLC, 1101 Red Ventures Drive, Fort Mill, SC 29707. The provider site's footer names Healthgrades Marketplace, LLC, a Red Ventures company. We did not find Healthgrades, RVO Health or Red Ventures on California's data broker registry (searched October 26, 2026), so the state's DROP tool, which sends requests to registered brokers, is not a route here. File directly.

Doximity, a professional network whose profiles are public by default
What to do if your home address is exposed online
How to remove your home address from Google search results
Where data brokers get your information

Full list: the master opt-out guide.

Frequently asked questions

Can I delete my Healthgrades profile?

Not completely, if you are a practicing provider and the information is public. Healthgrades' FAQ says its policies prohibit complete removal in that case. You can still ask through the contact form with your NPI, exclude the profile from search results, or claim it and edit it.

I never signed up for Healthgrades. Why do I have a profile?

Healthgrades says it builds provider profiles from publicly available sources, and from hundreds of government and commercial data sources. Providers who have never logged in can claim the profile that already exists.

Does excluding my profile from search results delete it?

The self-service page doesn't say so. It describes having your profile included or excluded in search results, and doesn't say whether the profile page itself stays reachable.

Will a CCPA deletion request remove my profile?

Probably not on its own. The Privacy Notice says personal information under its California section does not include public information, and it doesn't mention provider profiles. Use the contact form or the self-service page for the profile.

Can I delete my NPI Registry listing?

Not while your NPI is active. CMS says there is no way to opt out of or suppress NPPES data for providers with active NPIs. You can edit it at nppes.cms.hhs.gov.

Does it cost anything?

None of the pages we read mention a fee. The FAQ calls the claimed profile a free profile.

A provider profile is one place your office address turns up; people-search sites are another. See which of the sites we track list you with a free Defynta scan.