PropertyShark is a property-records site run by Yardi. Its help center says it mines property data from various government resources, cross-references ownership information from title documents, assessment rolls and permits, and links the data back to the original records. A property page can name the owner, and the help center says PropertyShark shows the owner's name, address and phone number, with a Real Owners list in the Contacts section that can give an address, email and website.
PropertyShark has no opt-out page, and its contact page doesn't mention opt-outs, removal or suppression. Its knowledge base says the data comes in bulk from county clerks and tax assessors, PropertyShark does not verify or correct it, and only the original agency can correct an error. It also says some properties show limited data because it "has been suppressed at the request of the owner or the agency", and that when the original source removes a record, PropertyShark removes it too. So the record at the county is the one that matters, and there are two ways to ask PropertyShark directly: a report through support, and a privacy request to Yardi.
Checked against PropertyShark's contact page, help center, knowledge base article "Report Incorrect or Missing Data", support request form, home page and terms of service (dated September 18, 2026), and Yardi's privacy statement for PropertyShark (last updated February 16, 2024) and privacy request form, on October 23 and 24, 2026. We read the pages; we did not fill in or submit anything.
Which route do you need?
- Change the record at its source: ask your county's assessor and recorder what they offer. PropertyShark says it removes a record when the source does.
- Report what a property page shows: a support request or the contact form.
- Delete what Yardi holds about you, or stop it selling your information: a privacy request to Yardi.
Step 1: the county record
PropertyShark builds its records from government sources, and its help center says the team monitors deed filings daily so it can update accordingly. Its knowledge base says ownership comes from the annual assessment roll and updates when deeds become available. Ask your county assessor and recorder whether they offer any way to shield an owner's name or address; the options differ from place to place.
An LLC may not hide you here. PropertyShark's home page says it uncovers the real owners behind LLCs, and its help center says its team researches owner names for LLC-owned properties by hand (its video on this is about New York LLCs).
Step 2: report the page to PropertyShark
The knowledge base article "Report Incorrect or Missing Data" asks for:
- The property address, with city, state and ZIP code.
- The field or fields you are reporting, such as the owner.
- If you have one, a screenshot or a public-record document.
Send it through PropertyShark's support request form (support.propertyshark.com/hc/en-us/requests/new), or call support on (718) 715-1758, or (213) 455-9915 for Los Angeles County and (415) 762-4982 for San Francisco County, from 9 a.m. to 5 p.m. ET, Monday through Saturday. The support form's product list has no privacy option, so say plainly in the description what you want hidden.
You can also use the contact page at propertyshark.com/mason/text/contact_us.html (the Contact Us link in the footer):
- Enter your first name, last name and email. The form says temporary email addresses are not accepted.
- Under Subject, choose Property data questions or corrections.
- Write the message. It must be at least 10 and at most 500 characters, so keep it short: the page URL, the property address, and what you want hidden.
- The page shows a robot check. Then click Send message.
The contact page gives no email address in plain text, and its media link is for the press. The mailing address is PropertyShark, 511 Fifth Avenue, 9th floor, New York, NY 10017.
Step 3: a privacy request to Yardi
Yardi's privacy statement for PropertyShark describes, under the California Consumer Privacy Act, a right to know what Yardi collected, a right to delete (with listed exceptions) and a right to opt out of the sale of personal information. It says deletion also covers requests under the GDPR or "other applicable privacy law", answered within the timeframe that law sets. California is the only US state it names.
- Open Yardi's privacy request form. The contact page's Submit privacy feedback link goes there (yardi.com/company/privacy-request/). You can also call 1 (800) 866-1124 or write to Attention - Privacy Manager, 430 S. Fairview, Santa Barbara, CA 93117, USA.
- Pick the request type: Deletion/Erasure Request, or Request to Opt-Out of the "Sale" of Personal Information. Under Service, choose PropertyShark.
- Enter your first name, last name, email and country. The comment box is optional and asks you to include the basis for your request, if applicable, such as the privacy law you are relying on.
- Read the consent line, complete the robot check and submit.
Expect an identity check. The statement and the form both say Yardi may ask for more information to verify you, and may not act on the request if it can't. The statement says Yardi generally responds to CCPA requests within 45 days, and to GDPR requests within 30 days, though either may take longer in some circumstances. An authorized agent can make the request for you: for CCPA requests, a person or a business registered with the California Secretary of State, who must go through Yardi's agent verification.
One limit to know: the statement says Yardi may get information from public databases, data providers, social media and other third parties, but it says nothing about property records or owner names, so it doesn't say whether a deletion request covers them. That is why the county record comes first.
How long does it take?
PropertyShark gives no timeframe for a report or a correction. For a privacy request, Yardi says it generally responds within 45 days under the CCPA. Keep a note of what you sent and the date, and check the page again later.
If it doesn't work
- Call support on (718) 715-1758 and ask about your report.
- Check the county record again. If the county still shows your name, expect PropertyShark to keep showing it too: its knowledge base says it does not alter data.
- California's DROP won't help here. We didn't find PropertyShark or Yardi in California's data broker registry on October 23, 2026, and the state's DROP deletion platform reaches registered brokers.
PropertyShark isn't one of the sites in Defynta's free scan, and Defynta doesn't file requests with it: this one is do-it-yourself. The scan looks you up on the people-search sites we track and gives you a direct link to check each one.
Who runs PropertyShark. The terms of service say the site is owned and operated by Yardi Systems, LLC, at 430 S. Fairview Avenue, Santa Barbara, California 93117. The privacy statement is issued by Yardi Systems, Inc. and its affiliated entities.
Related pages
- BlockShopper, a real estate site that publishes owner records from county offices
- Ownerly, which has a separate opt-out for property records
- PropertyChecker, owner lookups from deed and tax records, with its own removal form
- What to do if your home address is exposed online
- How to remove your home address from Google search results
Full list: the master opt-out guide.
Frequently asked questions
Does PropertyShark have an opt-out?
No opt-out page. PropertyShark follows the county record and says it removes a record when the source does. To ask it directly, report the page through support or the contact form, or send a privacy request to Yardi, which runs the site.
Is there a PropertyShark email address for removals?
Not on the pages we read. The contact page shows no email address in plain text, and Yardi's privacy statement gives a web form, a phone number and a postal address for privacy requests.
Is the PropertyShark request free?
The contact form and Yardi's privacy request form ask for no payment. The contact form needs no account, just your name, an email address, a subject and a message.
How long does a PropertyShark removal take?
PropertyShark doesn't say. For a privacy request, Yardi says it generally responds to CCPA requests within 45 days.
Will a county change remove me from PropertyShark?
Its knowledge base says that when the original source removes a record, PropertyShark removes it too, and that only the original agency can correct errors. So change the county record first, then report the page to PropertyShark so it updates.
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